Tier 2 NOC Technician
Company: VirtualVocations
Location: Racine
Posted on: November 7, 2024
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Job Description:
A company is looking for a Tier 2 NOC Technician to provide IT
system monitoring and service desk support.
Key Responsibilities
Provide troubleshooting and maintain customer satisfaction by
identifying and reporting routine issues
Support continuous network performance monitoring and assist with
incident triage and resolution
Perform system patching and compliance activities while documenting
network problems and solutions
Required Qualifications
US Citizenship required; must be able to obtain and maintain a DHS
Public Trust clearance
High school diploma or equivalent with 5 years of experience
Experience in Linux and Cloud Systems Administration
Familiarity with ServiceNow and Atlassian JIRA ticketing
systems
Preferred experience with AWS or AWS GovCloud and DevOps
methodologies
Keywords: VirtualVocations, Cicero , Tier 2 NOC Technician, Professions , Racine, Illinois
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