Change Management Lead

Company: Bank of Montreal
Location: Chicago
Posted on: November 8, 2024

Job Description:

The primary focus of the CS&I Change Lead is to support and collaborate with CS&I teams to conduct impact analysis, assess change readiness, and ensure successful implementation and adoption of changes. Change Lead will work closely with Senior Managers, Team Leads, WFE partners and community development champions to develop and execute change management plans for the CS&I organization.The Client Service & Implementation (CS&I) Change Management Lead role is being established within the Change Management function of the CS&I Transformation Team. This role will provide comprehensive and centralized support for all strategic changes impacting the CS&I organization, ensuring dedicated focus and collaboration across CS&I teams to implement optimal change readiness plans.The Client Service & Implementation (CS&I) Change Management Lead drives change management plans and activities from initiation to implementation & sustainment to achieve desired business results. Engages leaders, stakeholders and other impacted audiences in the change to create an engaged workforce who understands the change & what it means for customers and employees. Understands a variety of business dimensions that must be considered in the implementation of change (products, people, processes, channels), and associated risks that must be interpreted, evaluated and mitigated. Drives overall business results by ensuring that change is understood, accepted and sustained.

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Leads the change strategy planning process combining subject matter expertise and organizational knowledge to implement successful change.
• Analyzes the scope of change to determine people, process, financial, technology, risks & other impacts.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Provides advice and guidance to assigned business/group on implementation of change; evaluates the change environment to understand complexity and impact of change to develop a program that meets required objectives.
• Applies change management methodology and general management skills and knowledge to plan, organize and execute change management in a variety of project sizes.
• Collaborates with internal/external stakeholders to provide business context in the design, development and implementation of change. Ensures alignment between stakeholders.
• Develops change management solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Develops change strategy that enables leaders to promote the change and execute the change; ensures stakeholders want to make the change.
• Builds and executes communications plans to drive awareness and understanding, including analyzing audiences, developing key messages and identifying the right channel, frequency and sender.
• Identifies resistance to the change and builds required plans to overcome objectives through communications and training in order to implement and sustain the change.
• Monitors and tracks adoption of the change, and addresses any issues. Implements any corrective actions required and celebrates successes.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.Qualifications:
  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Knowledge of business analysis, project delivery practices and standards across the project lifecycle - In-depth.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.Salary: $72,500.00 - $134,500.00Pay Type: SalariedThe above represents BMO Financial Group's pay range and type.BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: .We're here to helpAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property.About UsBMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we're focused on building, investing and transforming how we work to drive performance and continue growing the good.Who we areWe're proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services.
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Keywords: Bank of Montreal, Cicero , Change Management Lead, Executive , Chicago, Illinois