Workforce Management Specialist

Company: VirtualVocations
Location: Naperville
Posted on: November 6, 2024

Job Description:

A company is looking for a Specialist, Workforce Management - Real Time.

Key Responsibilities

Monitor call volumes and analyze staffing needs for program adjustments
Prepare staffing reports based on client needs and data analysis
Forecast staffing requirements and recommend headcounts on a daily basis

Required Qualifications

6 months or more of data analysis experience
High school diploma or equivalent
Solution-oriented mindset
Experience in interpreting and manipulating data for reporting
Computer proficiency

Keywords: VirtualVocations, Cicero , Workforce Management Specialist, Executive , Naperville, Illinois

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