Director, Field Operations VBC

Company: Duly Healthcare
Location: Downers Grove
Posted on: October 23, 2024

Job Description:

OverviewThe Director, Field Operations is responsible for promoting initiatives that drive value-based care success. The Director, Field Operations will partner directly with market operations staff to achieve value-based care goals.Benefits:

• Comprehensive medical and prescription drug benefits that include medical coverage at 100% (after deductible) when utilizing a Duly provider.
• $5,250 Tuition Reimbursement per year.
• 40 hours paid volunteer time off.
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact
• 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
• 401(k) Match
• Profit-sharing program ResponsibilitiesUnder the supervison of the SVP, Transformation, the Director of Field Operations will:
  • Partner with clinic operations staff to enable success across Value-Based care programs
  • Implement programs that enhance patient outcomes and reduce costs
  • Partner with VBC and FFS operational teams to address physician/clinic requests and challenges
  • Foster a culture of adaptability, innovation, and continuous improvement
  • Guide and support teams as they adopt new tools and processes
  • Follow through execution, and monitoring of projects and programs
  • Ensure adherence to timelines, budgets, and quality standards
  • Implement project management best practices to maximize efficiency and effectiveness
  • Offer assistance to physicians and staff on how to deploy value-based care tools and engage with the care management team
  • Implement programs to build the capabilities of teams involved in transformation initiatives
  • Work with VBC team on developing new solutions; help deploy solutions in clinics
  • Educate and provide resources to support staff in adapting to new processes and workflows
  • Review metrics with physicians and staff, identifying and discussing opportunities to improve
  • Collaborate with analytics teams to share key performance indicators and success metrics with physicians and clinic staff Qualifications
    • Bachelor's degree required; MBA or Master's degree preferred
    • 5 plus years of relevant experience
    • Proven track record of delivering operational results in a matrixed environment
    • Experience working directly with physicians and clinical staff
    • Proven experience in executing and implementing initiatives in a healthcare or value-based care setting
    • Strong project management skills with a demonstrated ability to drive projects to successful completion
    • Excellent communication and interpersonal skills with ability to influence and inspire others
    • Knowledge of value-based care principles, healthcare operations, regulatory requirements
    • Project management expertise and ability to foster collaboration across diverse teams
    • Advanced Microsoft office suite skills
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Keywords: Duly Healthcare, Cicero , Director, Field Operations VBC, Executive , Downers Grove, Illinois