Department Manager, Produce - Northern Alberta
Company: jobs.sportstechgroup.org- JobBoard
Location: Chicago
Posted on: October 22, 2024
Job Description:
Department Manager, Produce - Northern AlbertaThe Department
Manager, Produce is accountable for the successful day-to-day
operation of the produce department. This includes the
implementation of company standards, the management of company
assets, attention to maintaining a local competitive position, and
the development and training of staff. The incumbent supports the
rest of the store management team and fosters positive customer
relationships.Your Responsibilities
- Provide excellent customer service by delivering on the Value
Offer:
- Focus on customer service as a top priority by creating strong
customer relationships and providing excellent customer
service.
- Monitor and adjust customer service levels as needed.
- Deal with customer complaints and requests quickly and
effectively.
- Address and respond to all customer inquiries.
- Ensure an enjoyable shopping experience for customers.
- Schedule staff to maximize customer service and fulfill
business needs.
- Manage the Produce Department to maximize sales and profits:
- Ensure that the Produce Department is ready for business,
stocked and maintained throughout the day.
- Ensure that product is ordered according to planned timelines
and criteria.
- Fully support and participate in all advertising campaigns and
P.O.P strategies as directed through Procurement and
Marketing.
- Ensure that seasonal and promotional merchandising is planned
and executed to maximize sales, profits and create customer
excitement.
- Ensure produce displays are per marketing directions.
- Complete business segment inventories as required.
- Monitor gross profit; investigate and rectify variances.
- Monitor and control inventory levels by ordering product
weekly; minimize over/under stocks, maximize in-stocks to develop
sales, inventory turns and return on investment.
- Monitor inventory levels and shrink reduction; rotate stock to
guarantee freshness.
- Ensure that the daily operating disciplines, as described in
the Produce Manual are consistently met:
- Adhere to the department cleaning schedule and to all approved
cleaning/sanitation techniques.
- Responsible for crisping, trimming, wrapping and displaying
produce in merchandise cases and on produce tables.
- Ensure that product preparation areas, merchandise cases,
tables and equipment are clean, safe and sanitary.
- Ensure that product is correctly received, inspected, cleaned,
dated, priced, stored and rotated upon receipt (FIFO).
- Ensure that product is packaged according to company
standards.
- Maintain equipment as directed by the manufacturer and Facility
Maintenance.
- Ensure equipment is calibrated and working properly.
- Maintain 52 week file and records.
- Support, train and develop staff:
- Through ongoing communication keep staff abreast of key
activities.
- Manage staff schedules in order to meet customer and business
needs.
- Supervise, coach and develop employees.
- Work with supervisors to recruit, train, lead and develop
produce employees.Skills and Qualifications
- A minimum of two years of experience in a high-volume
grocery/retail environment.
- Strong customer service skills.
- Record of bottom line and sales results in previous roles.
- Ability to interpret a variety of instructions both verbally
and orally.
- Computer knowledge of Excel and Outlook.
- Strong knowledge of grocery operating principles.
- Exceptional analytical, problem solving and decision making
skills with a high attention to detail.
- Proven organizational, planning and prioritizing skills.
- Excellent written and verbal communication, interpersonal
skills and superior customer service skills.
- Must have the ability and desire to develop an in-depth
understanding of Northern/NorthMart customers.
- Demonstrates a personal and enthusiastic commitment to
Northern/NorthMart's vision, mission, values and strategies.
- Highly motivated and adventurous with an appreciation for small
town life in a culturally diverse setting considered an
asset.Working Conditions
- Work in extreme conditions.
- Lift 50+ pounds.
- Work extended hours.
- Will be required to stand for long periods occasionally.
- Use full hand mechanics.
- Handle or feel and reach with hands and arms.
- Work in remote areas.Job Type: Full-timeSchedule: 8 hour
shiftWork Location: In person
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Keywords: jobs.sportstechgroup.org- JobBoard, Cicero , Department Manager, Produce - Northern Alberta, Executive , Chicago, Illinois
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